A few days ago, I saw a disparaging comment on a recent Sooke business’ Facebook post/promotion, from an unsatisfied customer to the effect of “don’t spend the money” right on the business owner’s post. It was a very harsh comment and I’m certain it had to be quite upsetting to the business owner.
Here’s my rant (which is extremely rare for me to do on any social media platform).
It is extremely difficult and risky to be an entrepreneur and open a business. Even more so in a small community like Sooke. Our local business owners provide much needed services, restaurants and products that otherwise we would have to drive half an hour to get to. Our local business owners have very, very large rents to pay, purchase products and supplies before their customers decide to buy or not; they have utilities to pay, employees to pay (yes they even hire locals in their establishments to serve you) . . . ALL of this before they feed their own families and keep a roof over their heads.
I recently had lunch at a very nice restaurant. I did not like it . . . at all. Maybe it was just me? Maybe someone else would have loved it. I did not report this on Facebook. I simply would not order the dish again. If it was important enough to me to make a complaint, I would have gone directly to the business owner. I’m sure they would have done something about it, on the spot, had I complained.
If you want businesses to continue to be here, please be as supportive as possible. It is an extremely risky endeavor to open a business hoping people will come through your doors, buy your service/products/meals, etc.
Please be thankful to all our business owners who risk everything to be here, to serve you, to employ people, to promote our economic development, who pay extraordinary taxes that benefits our community.
If you don’t like the product or services of a local merchant, please have the decency to speak with the business owner or manager directly. Or simply don’t go back.
Please be kind. Please be grateful.
–Karen Mason, Sooke
Owner of Mason Financial,
Director at the Sooke Region Chamber of Commerce