My wife’s (Ana Escalante Perez) Venezuelan passport was sent in Xpresspost envelope along with a prepaid return Xpresspost envelope for IRCC to return passport (with my wife’s name).
The tracking number of return envelope is MW 487 458 393 CA and the address is 2836 Sooke River Road.
The tracking info showed that the envelope was apparently delivered on July 16th, but we have not received it – it WAS NOT in our mailbox, even though the local Canada Post delivery person claimed it was delivered.
I/We have been back to the local Canada Post outlet in Sooke five times and talked on the phone with the supervisor in Sooke and the envelope has not been found.
A virtually irreplaceable passport has gone missing after we followed the procedures and used a supposedly secure delivery system.
If this envelope was delivered to you by mistake, or if you have seen it, please contact us directly at 778-410-2244 or email@example.com